Question 1

Friends & Family 20% Discount on your Order (FF20) - Promotion Terms

Accepted Answer

**Promotion**

20% off the FULL PRICE of a Qualifying Product made during the Promotion Period when the Code is added at the point of checkout/purchase.

**Promotion Period**

Web & app promotion: 00:00 on 21/10/2025 until 23:59 on 03/11/2025.

**Qualifying Order**

Any purchase of full priced products made on the Promoter’s App/Website at one of the Promoter’s stores during the Promotion Period. Exclusions apply. Valid until 03/10/25 23:59.

**Code**

FF20

**Maximum Use**

There is no limit to the amount of time the Code may be used.

**Exclusions**

The Promotion does not apply to: a) orders placed before or after the Promotion Period; b) the purchase of certain brands/categories which will be notified to you before finalising your purchase including, without limitation: Buckingham Jewellery, Mason Knight, Yager, Hobbs Shoes, Esho MD (services), Benefit Brow Bar, Clarins Spa, Cutbox Mens Barber, Esho MD (products), Benito Brow Bar, Figaro Hairdressing, Dermalogic, Caffe Nero Inc Vat, Massarella Restaurants, San Carlo, Birkenstocks, Tea Terrace, Yo Sushi, Wedgwood, Villeroy & Boch, Belledorm, Zwilling, Christy Linens, French Linens, Uk Greetings Ltd, Skopes, Eden Park, Dick Winters, Phase Eight, Hobbs, Forever New Clothing, MANGO, Whistles, James Lakeland, The Kooples, Gina Bacconi, Whitestuff Wmns, Ugg, Anine Bing, Mulberry, Longchamp, New Balance, Chanel, MAC, Jo Malone, Le Labo, MFK, Dior, Birkenstock, Acne Studios, Asics, Balenciaga, Balmain, Bottega Veneta, Canada Goose, Chloe, Christian Louboutin, Cleens, Cole Buxton, Comme des Garcons, Dolce and Gabbana, Fendi, Gucci, Hoka, Mihara Yasuhiro, Moncler, Prada, Rick Owens, Satisfy ,Victoria Beckham, Yves Saint Laurent, Zegna and any GAME products available here and any other brands as determined by the Promoter in its discretion; c) staff purchases (using staff discount); d) orders placed in conjunction with any other promotion; e) pre-orders; f) delivery charges; and g) products advertised as being on sale and/or discontinued. h) Maison Francis Kurkdjian full price product will only qualify for 10% discount using code: FF20

**Promoter**

House of Fraser Limited whose registered office is at Unit A, Brook Park East, Shirebrook, NG20 8RY

**Website**

[https://www.houseoffraser.co.uk/](https://www.houseoffraser.co.uk/) and [https://www.houseoffraser.ie/](https://www.houseoffraser.ie/)

**App**

NOT APPLICABLE

**Platform**

NOT APPLICABLE

**The following General Terms and Conditions apply to this Promotion**

1\. During the Promotion Period, when making a purchase on the Website/App or in store, select the products you wish to purchase as normal and, at the point of checkout/purchase, enter the Code or provide the Code to the cashier and the Promotion Discount shall apply to the Qualifying Products in your basket. For the avoidance of doubt the Promotion Discount shall not apply to the Exclusions.

2\. The Code will only apply to the order to which the code has been added. Where applicable, the Maximum Use shall apply to the Code.

3\. There is no entry fee to use this Promotion.

4\. The decision made by the Promoter as to those persons able to use the Promotion and the products that are eligible for the Promotion is final.

5\. No correspondence relating to the Promotion will be entered into.

6\. By using this Promotion, you are indicating your agreement to be bound by these terms and conditions.

7\. No alternative (cash or otherwise) to the Promotion is available.

8\. The Promoter may cancel the Promotion by giving notice on this webpage.

9\. The Promoter accepts no liability for cancellation of the Promotion.

10\. The Promotors liability, to any participant or any other third party in relation to the Promotion, is limited to £50.00 (unless limitations of liability are not permitted by law).

11\. Where the Promotion is advertised on a Platform, the Promotion is in no way sponsored, endorsed or administered by, or associated with that Platform. You are providing your information to the Promoter. By participating in the Promotion you agree to complete release of the Platform from any claims in connection with this Promotion. You remain subject to the Platform’s terms and conditions.

12\. Any personal data collected by the Promoter will be used solely for the purpose of administering this Promotion in accordance with the Promoter’s [privacy policy](https://help.houseoffraser.co.uk/support/articles/80001024011-security-privacy-and-cookies).

13\. The Promoter is not responsible for inaccurate details supplied.

14\. The Promotion and these terms and conditions will be governed by English law and any disputes will be subject to the non-exclusive jurisdiction of the courts of England.

Question 2

Timberland Boot Giveaway - Competition Terms

Accepted Answer

**Competition**
 For a chance to win the Prize, you must meet the Entry Requirements and enter by following the Entry Instructions during the Competition Period. Exclusions apply.

**Prize**
 Three (3) winners will each win one (1) pair of Timberland Premium 6-Inch Boots, as described on the Frasers website, subject to availability (see below).

**Subject to availability**	
 The Promoter reserves the right, at its sole discretion, to provide each winner with a product of similar value to the Prize in the event of product unavailability. See clause 7 below.

The Prize will be posted by recorded delivery to the postal address provided by the winner. See clause 9 below.

**Competition Period**
 09:00 on 01/10/2025 until 23:59 on 31/10/2025

**Entry Requirements**	
 1.	You must:

a.	enter using your own personal active Platform account (corporate accounts are excluded from participating in this Competition);

b.	be resident in the United Kingdom;

c.	be aged 18 or over or, for entrants aged under 16, you must have the consent of your parent/guardian prior to submitting your entry (the Promoter may ask for copies of documentation to evidence this); and

d.	hold a valid UK postal address.

2\. Entries must be received within the Competition Period.

**Entry Instructions**

To enter the Competition, you must:

1\. download the App and create an account or log in with your account;

2\. sign up via ONE of the following options:

a.	Option 1: Complete the Sign Up Form, using the same email address as your account on the App, by clicking the link in the Promoter’s Instagram biography/story; and filling out your first name, last name, email address and date of birth.

b.	Option 2: Click on the 'Enter now’ button within a received email communication in relation to the Competition from the Promoter and download the App on the App Store/Google Play. Such email communication will only be sent to those customers that have consented to receiving email marketing communications from the Promoter.

c.	Option 3: Complete the Meta Data Capture Form, using the same email address as your account on the App, by clicking the link in the Promoter’s Instagram/Facebook paid advertisement; and filling out your first name, last name, email address and date of birth.

3\. submit your entry within the Competition Period to be valid.

**Exclusions**
 The Competition does not apply to entries made before or after the Competition Period.

Employees and agents (or their relatives, members of their families or households) of the Promoter and its group companies are not eligible to participate in this Competition.

**Promoter**
 House of Fraser Limited whose registered office is at Unit A, Brook Park East, Shirebrook, NG20 8RY

**Sign Up Form**	
 [https://link.email.houseoffraser.co.uk/u/register.php?CID=797370128&f=808](https://link.email.houseoffraser.co.uk/u/register.php?CID=797370128&f=808)

**App**
 Frasers App

**Platform**	
 Frasers App, Marketing emails, Instagram and Facebook, Paid Social

**Competition Terms**

The following General Terms and Conditions apply to this Competition

1\. In order to enter the Competition, you must meet the Entry Requirements and follow the Entry Instructions as set out above. Restrictions apply.

2\. Entrants may enter this Competition using their email address. The Entrants can only use the same email address once and no third party or automated entries are permitted and impersonating another account will be disqualified.

3\. After the Competition Period has ended, three winners will be chosen by an independent generator at random, from all valid entries received, and verified by the Promoter and its agents (‘Winners’, each a ‘Winner’).

4\. The Promoter will announce the Winners via the Platform within 7 days of the Competition Period ending.

5\. The Promoter will contact each Winner via email, and the Winners must respond to the Promoter within 48 hours of receiving the email, confirming:

a.	they accept the Prize and these terms and conditions;

b.	they meet the Entry Requirements (the Promoter may ask for copies of documentation to evidence this); and

c.	any other information as required in relation to the Prize.

6\. If a Winner does not make contact or does not provide confirmation as set out above, the Promoter reserves the right in its sole discretion to decide whether to select a replacement Winner or not.

7\. The Promoter may, at its sole discretion and subject to availability, offer an alternative product of similar value to the Prize if the Prize, or any product(s) included in the Prize, are not available for any reason.

8\. The Winners are to provide the Promoter with their postal address to allow the Promoter to post the Prize.

9\. If postage of the Prize is required the Promoter will bear the full cost of postage of the Prize to an address in the United Kingdom (excluding the Shetland Isles, Outer Hebrides, Guernsey, Jersey, Isle of Wight, Isle of Man, Isle of Scilly and Northern Ireland).

10\. The Prize may be altered or varied at the Promoter’s sole discretion.

11\. There is no entry fee and no purchase necessary to enter this Competition.

12\. The Promoter accepts no responsibility for entries that are misdirected, lost, delayed, damaged or otherwise corrupted.

13\. If requested by an entrant to the Competition, other than the Winner, the surname and county of the Winner of the Prize can be provided by sending a stamped addressed envelope to: House of Fraser Limited, Unit A, Brook Park East, Shirebrook, NG20 8RY. If you are the Winner of the Prize, we will disclose your surname and county you live in to anyone who requests this information, unless you notify the Promoter upon notification pursuant to point 5 of these terms that you do not want us to disclose this information. If the Promoter is required to disclose such information to the Advertising Standards Authority if challenged, nothing in these terms shall prevent the Promoter from doings so without undue delay.

14\. Any personal data collected by the Promoter will be used solely for the purpose of administering this Competition in accordance with the Promoter’s privacy policy, as located on the Promoter’s website.

15\. The decision made by the Promoter as to those able to take part and selection of the Winners is final.

16\. No correspondence relating to the Competition will be entered, other than corresponding with a Winner.

17\. The Promoter does not accept responsibility for entries not received for whatever reason.

18\. The Promoter is not responsible for inaccurate details supplied to any entrant by any third party connected with this Competition, including any incorrect sizing information.

19\. The Promoter’s liability, to any entrant, Winner or any other third party in relation to the Competition, is limited to £50.00 (unless limitations of liability are not permitted by law).

20\. No cash or alternative product or compensation will be offered in the case of cancellation of the Competition.

21\. By entering this Competition, an entrant is indicating their agreement to be bound by these terms and conditions.

22\. The Promoter may cancel the Competition by giving notice on this webpage (see [here](https://www.houseoffraser.co.uk/terms-and-conditions)).

23\. The Promoter accepts no liability for cancellation of the Competition.

24\. Where the Competition is hosted/available on a Platform, the Competition is in no way sponsored, endorsed or administered by, or associated with that Platform. You are providing your information to the Promoter. By participating in the Competition you agree to complete release of the Platform from any claims in connection with this Competition. You remain subject to the Platform’s terms and conditions.

25\. The Competition and these terms and conditions will be governed by English Law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

Question 3

20% Discount on your Order (OUTLET20)

Accepted Answer

**Promotion:**

20% off the price of a Qualifying Order made during the Promotion Period when the OUTLET20 Code is added at the point of checkout/purchase.

**Promotion Period:**

App exclusive promotion: 00:00 on 22/09/2025 until 23:59 on 22/09/2025.

Web & app promotion: 00:00 on 23/09/2025 until 23:59 on 06/10/2025.

**Qualifying Order**:20% discount code valid on selected lines only. Made on the FRASERS App/Website. Valid until 06/10/25 23:59. Exclusions apply.

**Code**OUTLET20

**Maximum Use:** The Code may be used a maximum of 1 time

**Exclusions**

The Promotion does not apply to:

1\. orders placed before or after the Promotion Period;

2\. staff purchases (using staff discount);

3\. orders placed in conjunction with any other promotion;

4\. pre-orders;

5\. purchases made in store;

6\. delivery charges; and

7\. products advertised as being on sale that are not in the Outlet categories and/or full price.

8\. Frasers Plus prices.

**Promoter:** House of Fraser Limited whose registered office is at Unit A, Brook Park East, Shirebrook, NG20 8RY

**Website**

[https://www.houseoffraser.co.uk/](https://www.houseoffraser.co.uk/) and [https://www.houseoffraser.ie/](https://www.houseoffraser.ie/)

**App:**

FRASERS App

**Platform:**

N/A

**The following General Terms and Conditions apply to this Promotion**

1\. During the Promotion Period, when making a purchase on the Website/App, select the products you wish to purchase as normal and, at the point of checkout/purchase, enter the Code which will apply the Promotion discount to eligible products in your basket.

2\. The Code will only apply to the order to which the code has been added. Where applicable, the Maximum Use shall apply to the Code.

3\. The value of any gift card will not count towards any required minimum spend for a Qualifying Order.

4\. There is no entry fee to use this Promotion.

5\. The decision made by the Promoter as to those persons able to use the Promotion and the products that are eligible for the Promotion is final.

6\. No correspondence relating to the Promotion will be entered into.

7\. By using this Promotion, you are indicating your agreement to be bound by these terms and conditions.

8\. No alternative (cash or otherwise) to the Promotion is available.

9\. The Promoter may cancel the Promotion by giving notice on this webpage.

10\. The Promoter accepts no liability for cancellation of the Promotion.

11\. The Promotors liability, to any participant or any other third party in relation to the Promotion, is limited to £50.00 (unless limitations of liability are not permitted by law).

12\. Where the Promotion is advertised on a Platform, the Promotion is in no way sponsored, endorsed or administered by, or associated with that Platform. You are providing your information to the Promoter. By participating in the Promotion you agree to complete release of the Platform from any claims in connection with this Promotion. You remain subject to the Platform’s terms and conditions.

13\. Any personal data collected by the Promoter will be used solely for the purpose of administering this Promotion in accordance with the Promoter’s [privacy policy](https://help.houseoffraser.co.uk/support/articles/80001024011-security-privacy-and-cookies).

14\. The Promoter is not responsible for inaccurate details supplied.

15\. The Promotion and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

Question 4

Extra 20% Discount on Selected Outlet Lines

Accepted Answer

**Promotion:**

20% off the price of a Qualifying Order made during the Promotion Period when the OUTLET20 Code is added at the point of checkout/purchase.

**Promotion Period:**

App exclusive promotion: 00:00 on 22/09/2025 until 23:59 on 22/09/2025.

Web & app promotion: 00:00 on 23/09/2025 until 23:59 on 06/09/2025.

**Qualifying Order:**

20% discount code valid on selected lines only. Made on the FRASERS App/Website. Valid until 06/09/25 23:59. Exclusions apply.

**Code:**

OUTLET20

**Maximum Use:**

There is no limit

**Exclusions:**

The Promotion does not apply to:
a) orders placed before or after the Promotion Period
b) the purchase of certain brands/categories which will be notified to you before finalising your purchase including, without limitation: Buckingham Jewellery, Mason Knight Yager Hobbs Shoes, Esho MD (services), Benefit Brow Bar, Clarins Spa, Cutbox Mens Barber, Esho MD (products), Benito Brow Bar, Figaro Hairdressing, Dermalogic, Caffe Nero Inc Vat, Massarella Restaurants, San Carlo, Birkenstocks Tea Terrace, Yo Sushi, Wedgwood, Villeroy & Boch, Belledorm, Zwilling, Christy Linens, French Linens, Uk Greetings Ltd, Skopes, Eden Park, Dick Winters, Phase Eight, Hobbs, Forever New Clothing MNG MANGO, Whistles, James Lakeland, The Kooples, Gina Bacconi, Whitestuff Wmns, Ugg, Anine Bing, Mulberry, Longchamp, New Balance, Chanel, MAC, Jo Malone, Le Labo, MFK, Dior, Birkenstock and any GAME products available here and any other brands as determined by the Promoter in its discretion
c) staff purchases (using staff discount)
d) orders placed in conjunction with any other promotion
e) pre-orders
f) delivery charges; and
g) products advertised as being on sale and/or discontinued.

**Promoter:**

House of Fraser Limited whose registered office is at Unit A, Brook Park East, Shirebrook, NG20 8RY

**Website:**

[https://www.houseoffraser.co.uk/](https://www.houseoffraser.co.uk/) and [https://www.houseoffraser.ie/](https://www.houseoffraser.ie/)

**App:**

FRASERS App

**Platform:**

N/A

**The following General Terms and Conditions apply to this Promotion**

1\. During the Promotion Period, when making a purchase on the Website/App, select the products you wish to purchase as normal and, at the point of checkout/purchase, enter the Code which will apply the Promotion discount to eligible products in your basket.

2\. The Code will only apply to the order to which the code has been added. Where applicable, the Maximum Use shall apply to the Code.

3\. The value of any gift card will not count towards any required minimum spend for a Qualifying Order.

4\. There is no entry fee to use this Promotion.

5\. The decision made by the Promoter as to those persons able to use the Promotion and the products that are eligible for the Promotion is final.

6\. No correspondence relating to the Promotion will be entered into.

7\. By using this Promotion, you are indicating your agreement to be bound by these terms and conditions.

8\. No alternative (cash or otherwise) to the Promotion is available.

9\. The Promoter may cancel the Promotion by giving notice on this webpage.

10\. The Promoter accepts no liability for cancellation of the Promotion.

11\. The Promotors liability, to any participant or any other third party in relation to the Promotion, is limited to £50.00 (unless limitations of liability are not permitted by law).

12\. Where the Promotion is advertised on a Platform, the Promotion is in no way sponsored, endorsed or administered by, or associated with that Platform. You are providing your information to the Promoter. By participating in the Promotion you agree to complete release of the Platform from any claims in connection with this Promotion. You remain subject to the Platform's terms and conditions.

13\. Any personal data collected by the Promoter will be used solely for the purpose of administering this Promotion in accordance with the Promoter's [privacy policy](https://help.flannels.com/support/solutions/articles/80001024011-privacy-and-cookies).

14\. The Promoter is not responsible for inaccurate details supplied.

15\. The Promotion and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

Question 5

OASIS X LEVI'S - 20% Promotional discount

Accepted Answer

**Competition:** \
20% off on the price of a Qualifying Order for selected Levi’s X Oasis products only, made during the Promotion Period when the TOUR20 Code is added at the point of checkout/purchase.

**Promotion Period:** \
14:00 on 28/07/2025 until 23:59 on 01/08/2025 & 14:00 on 04/08/2025 until 23:59 on 08/08/2025

**Qualifying Order:** \
20% off selected products included in purchases made on the Promoter’s App/Website during the Promotion Period. Exclusions apply.

**Code:**\
TOUR20

**Maximum Use:** \
There is no limit to the amount of times the Code may be used.

**Exclusions:** \
The Promotion does not apply to: a) orders placed before or after the Promotion Period; b) the purchase of certain brands/categories which will be notified to you before finalising your purchase including, without limitation: Buckingham Jewellery, Mason Knight Yager Hobbs Shoes, Esho MD (services), Benefit Brow Bar, Clarins Spa, Cutbox Mens Barber, Esho MD (products), Benito Brow Bar, Figaro Hairdressing, Dermalogic, Caffe Nero Inc Vat, Massarella Restaurants, San Carlo, Birkenstocks Tea Terrace, Yo Sushi, Wedgwood, Villeroy & Boch, Belledorm, Zwilling, Christy Linens, French Linens, Uk Greetings Ltd, Skopes, Eden Park, Dick Winters, Phase Eight, Hobbs, Forever New Clothing MNG MANGO, Whistles, James Lakeland, The Kooples, Gina Bacconi, Whitestuff Wmns, Ugg, Anine Bing, Mulberry, Longchamp, New Balance, Chanel, MAC, Jo Malone, Le Labo, MFK, Dior, Birkenstock and any GAME products available here and any other brands as determined by the Promoter in its discretion: c) staff purchases (using staff discount); d) orders placed in conjunction with any other promotion; e) pre-orders; f) purchases made in store; g) delivery charges; and h) products advertised as being on sale and/or discontinued. >

**Promoter:**\
House of Fraser Limited whose registered office is at Unit A, Brook Park East, Shirebrook, NG20 8RY

**Website:**\
 [https://www.houseoffraser.co.uk/](https://www.houseoffraser.co.uk/) and [https://www.houseoffraser.ie/](https://www.houseoffraser.ie/)

**App:** \
Frasers App

Platform: NOT APPLICABLE

**The following General Terms and Conditions apply to this Competition**